FAQ
General
What is Best Gymnastics?
Best Gymnastics is your go-to destination for high-quality gymnastics gear, leotards, accessories, and training equipment. We provide top-tier products designed for gymnasts of all levels.
Do you offer any discounts for first-time shoppers?
Yes! Subscribe to our newsletter and get 10% off your first order. Plus, you'll receive exclusive deals and updates on new arrivals.
Can I change or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make changes, please contact us immediately, and we'll do our best to assist you.
Do you offer gift cards?
Not yet, but we’re working on it! Stay tuned for updates by subscribing to our newsletter.
Shipping
Where do you ship to?
We currently ship to the US and UK only.
How much does shipping cost?
- Standard shipping: $4.99
- Yes! We offer free shipping on orders over $50
How long will it take to receive my order?
Orders are delivered within 5–10 days after processing. You’ll receive tracking details once your order ships.
Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
What if my package is lost or delayed?
If your order hasn’t arrived within the expected timeframe, please check your tracking details. If you need further assistance, contact our support team, and we’ll help resolve the issue.
Returns & Refunds
What is your return policy?
We accept returns for items that are faulty, defective, or don't match product description.
How do I start a return?
To initiate a return, please contact our support team with your order details, and we’ll guide you through the process.
Do you offer exchanges?
Items cannot be exchanged.
How long does it take to receive my refund?
Once your return is approved, we’ll process your refund within 5 business days. The timing for the funds to appear depends on your payment provider.
What if I receive a damaged or incorrect item?
We’re sorry for the inconvenience! Please contact us immediately with photos of the issue, and we’ll arrange a replacement or refund.